Avantone Pro Registration Privacy Policy

Effective Date: February 11, 2026

Avantone Pro (“Avantone,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, and disclosed when you access or use the Avantone Pro product registration and account portal (the “Registration Site”).

1. Who We Are and Our Role

Data Controller / Business: The Registration Site is operated by RAD Distribution, Inc., on behalf of Avantone Pro.

For purposes of the General Data Protection Regulation (GDPR), RAD Distribution, Inc. is the data controller.
For purposes of U.S. state privacy laws, including the California Privacy Rights Act (CPRA), RAD Distribution, Inc. is the business that determines the purposes and means of processing personal information.

Avantone Pro receives and uses certain data for product support and brand engagement under RAD Distribution’s direction.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through the Registration Site, including when you:

Create or manage an account
Register Avantone Pro products
Submit purchase or ownership information
Provide optional demographic or preference information
Communicate with us regarding registered products

This policy does not apply to third-party websites or services linked from the Registration Site.

3. Personal Information We Collect

a. Account and Product Registration Information

We collect the following categories of personal information:

Identifiers: name, email address
Account credentials (stored in encrypted or hashed form)
Product information: product name and serial number
Purchase metadata: dealer name and date of purchase

b. Optional Demographic and Preference Information

You may voluntarily provide:

Age range (not date of birth)
Preferred operating system
Preferred digital audio workstation (DAW)
Artist type or role
How you heard about us

This information is optional and not required to register a product. It is primarily used in aggregated form for analytics and product improvement.

c. Automatically Collected Information

When you access the Registration Site, we may collect:

IP address
Browser type and version
Operating system
Device identifiers
Referral URLs
Usage and interaction data

Cookies and similar technologies are governed by our Cookie Policy.

4. Sensitive Personal Information (CPRA)

We do not intentionally collect “Sensitive Personal Information” as defined under the CPRA (such as precise geolocation, government identifiers, biometric data, or financial account information).

Account login credentials are treated as sensitive from a security perspective and are protected using industry-standard safeguards.

Where GDPR applies, we process personal data under the following legal bases:

Performance of a Contract (Article 6(1)(b)) To create and manage accounts, register products, and provide product-related services.
Consent (Article 6(1)(a)) For marketing communications and optional demographic information where consent is provided.
Legitimate Interests (Article 6(1)(f)) To operate, secure, improve, and analyze the Registration Site, balanced against your rights.
Legal Obligation (Article 6(1)(c)) To comply with applicable laws and regulations.

6. How We Use Personal Information

We use personal information to:

Create and administer user accounts
Register and associate products with users
Verify product ownership and authenticity
Manage warranty eligibility and customer support
Communicate service-related and transactional messages
Improve products, services, and customer experience
Conduct internal analytics and reporting
Send marketing communications where legally permitted
Comply with legal and regulatory requirements

7. Disclosure of Personal Information

We may disclose personal information to:

Avantone Pro for product support and brand engagement
Internal teams at RAD Distribution, Inc. and affiliated brands
Service providers (e.g., hosting, email, analytics) acting as processors or service providers under contractual data protection obligations
Legal or regulatory authorities when required

We do not sell personal information as defined under the CPRA.
We do not share personal information for cross-context behavioral advertising.

8. Data Retention

We retain personal information only as long as reasonably necessary:

Account information: retained while the account is active
Product registration records: retained as needed for support, warranty, fraud prevention, or legal obligations
Marketing information: retained until consent is withdrawn

Data is securely deleted or anonymized when no longer required.

9. Your Privacy Rights

You may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion
Restrict or object to processing
Receive a copy of your data (portability)
Withdraw consent at any time

b. Rights Under U.S. State Privacy Laws (Including CPRA)

Depending on your state of residence, you may have the right to:

Know the categories of personal information we collect and disclose
Access specific pieces of personal information
Request deletion of personal information (subject to legal exceptions)
Correct inaccurate personal information
Opt out of the sale or sharing of personal information (not applicable, as we do not sell or share)
Not be discriminated against for exercising privacy rights

You may designate an authorized agent to submit requests on your behalf where permitted by law.

10. Exercising Your Rights

To submit a privacy request, contact:

privacy@raddist.com

We may need to verify your identity before fulfilling a request. Certain requests may be limited where retention is required for legal, security, or fraud-prevention purposes.

11. International Data Transfers

Personal information may be transferred to and processed in the United States and other countries outside the EEA.

Where required, appropriate safeguards are implemented, including:

Standard Contractual Clauses (SCCs)
Data processing agreements with service providers

12. Security

We implement reasonable technical and organizational measures to protect personal information. However, no online system is completely secure.

13. Children’s Privacy

The Registration Site is not intended for children under 13. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date reflects the most recent revision. Continued use of the Registration Site constitutes acceptance of the updated policy.

15. Contact Information

All privacy-related inquiries should be directed to:

RAD Distribution, Inc.
180 Carpenter Ave.
Middletown, NY 10940
Email: privacy@raddist.com